Case Study | Internal Controls and Certifications
Certifying success for an international emerging business.
A renewable energy business with a global presence was looking to grow as it faced intense competition and limited brand recognition. One of their goals was to differentiate themselves in the market and prove their commitment to quality and security by obtaining ISO 9001 certifications. They turned to AdviseUp for our on-the-ground experience, deep technical expertise, and reasonable cost.
The Stakes: Customers and value on the line; Brand and budget challenges
- Limited brand recognition in a crowded renewable energy sector.
- Tight budget restricting investment in infrastructure and certifications.
- Need to meet industry standards (ISO 9001) for competitive advantage and customer trust.
How we helped: A proven playbook
We tailored our time-tested remediation playbook to the client, focusing on:
- Phase 1 – Planning: Initiated a strategic planning phase, including documenting milestones, gap analysis of current processes, and aligning the resources to meet certification requirements
- Phase 2 – Program Implementation: Designed tailored policies, controls, and procedures. We tested these controls before the external audit to ensure compliance.
- Phase 3 – Audit Management: Managed end-to-end external audit process and timely remediation of any nonconformities.
- Phase 4 – Ongoing Monitoring: Performed regular reviews and refined the processes to maintain improvements as the company scaled.
The outcome: Brand recognition on the rise
- Achieved ISO 9001 certifications in less than 6 months, setting a record for the company.
- Improved operational processes, boosting service quality and customer confidence.
- Secured a $4 million contract within the first year of certification, validating the strategic importance of the certifications.
